Well we fly out of LGW once a year and LHR once a year to Europe, and since LGW started with the 3 crew thing, the service has been dire.
They throw things at you, don't offer you anything in a nice way anymore - the pride is gone.
Like so many industries now, they seem demotivated and don't seem to care.
Smiles have been replaced with withering looks, and keen-ness with nonchalance/indifference.
It's a shame because it used to be a really good base - when they had a reasonable amount of crew.
Easyjet have 3 crew, but then they have ONE cabin,a non-compulsory product and no premium product.
Give them a break for goodness sake.