I agree with the old lady on this one, who ever the pilot is, or how long they have been flying for. The simple fact is that helicopter is far to close to the neighbours house, any incident or accident can quite easily cause damage to the neighbours property or injury if the lady was outside. C'mon this is basic logic for a pilot. For the law that states you can, does not mean you should, LOOK at the safety implications.
And if the pilot says that sort of thing would not happen to me, then we already know. Its the kind of basic thought process if the aircraft is going to misbehave seriously now, is it safe for me to land 50ft away from a little old lady cutting a her hedge.!!!!
If these guys wanted to land and take off, even before attempting, full dimplomacy should have been taken to smooth the way.