Shining Example, apparently...
Join Date: Jul 2001
Location: Lone Star State
Age: 50
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Hmm, this thread's converging with the parallel FlyBE discussion, which also has its share of "customers" miffed at an airline's refusal to waive contractual provisions.
Somebody please enlighten me: Why would anybody buy a flexible ticket, if similar flexibility can be bargained into cheaper fares on production of a good story? I'm all ears - this could save my employer millions.