bealine
Sorry but the DEN story is no urban myth, it really did happen.
Over the years the BASSA Reps have gained an immense amount of control over the routine, day to day operation of Cabin Crew Ops. When things go adrift out of LHR, perhaps due to bad weather or aircraft tech problems, as the aircraft Commander you've not just got to be aware of the Flight Crew "CAA" limits, you have to be aware of the Cabin Crew Industrial, (not legal) limits. I'm not saying it's that difficult but it's frankly annoying on occasions, especially when you are working with on-side Cabin Crew (i.e. the majority) who want to get the customers on their way but feel constrained by what will be said to them by the Union and the sanctions the union will alledgedly apply to them.
Last edited by wiggy; 11th Jul 2009 at 21:30.