Now all the QF management need to do is get their staff to be as friendly as those on CX and SQ.
Not even as friendly. Just a little bit friendly would be nice. Even just a smile would be good.
All the (belated) IFE and flat seats in the world won't help if your staff are surly and miserable.
Mr Dixon, your staff need to do more of this----->
and less of this----------------------------------------->
