Jumpseat,
To be honest if I was a CX prospect I would be extremely pleased if the posts above were from Cx Management. They clearly show support for the "newbie" and that they won't tolerate any nonsense from the irate blokes.
The way I see it is that I would much rather keep the man paying my salary (a rather good one at that) happy than a bunch of blokes that I will only have to contend with twice a month.
I personally know 3 blokes starting at Cx in July and I believe the total course size is around 40.
Ban or no ban... "they are a coming"
Which way next for the AOA? I personally hope, for my mates sake, that it is a sensible direction.