When I was flying the service desk was pivotal in what that floor did or rather was supposed to do....
That was to enable cabin crew to do their job......
Twiggs' last post typifies the thinking of the office and why they closed the service desk down.....
It shows that a lot of people in the office and the company have no idea of what really works and what is needed to run an airline....
I'm going to be lost next time I need a tie pin or button.
Is anyone here who has worked as cabin crew really surprised at that statement?
ditzyboy....I thought the BOS desk was more of a political appointment in Sydney L/H at any rate.The people there were there more for their own reasons that that of a purpose to help crew.....
To get the CSM's job you have to be seen in the office and to be playing the game.Although the office called it networking we had a different name for it........
It did not mean the best person got the job but it did make the office dwellers feel better about themselves....
