Qantas Cabin Crew Service Desk Closed
Some genius has decided that the Service Desk on QCC1 should be closed.
This is another cost cutting measure.Probably saves $120,000 a year.
This desk and the girls that ran it provided a very important interaction point between CC and the company.Any information you required about anything could be provided by the Service Desk.The service desk has been an integral part of the Crew environment for over 40 years.Its longevity a testimony to its relevance and importance.
Now its gone.
There was no notice provided to the BOS desk and the product centre who all of a sudden have been expected to fill the void.
No notice ,no training.... just a void.
No one is sure how to put together a trip folder or the information that it should contain.
Running late for sign on?....ring the service desk and let them know and they would advise the CSM.
Now its computer based sign on.
So if you are a CSM and your sign on time is 1400 expect to be at QCC1 at least 1.1/2 hours earlier .Dont expect to be paid.
How many companies require employees to provide at least 12 hours of
free work?
Start doing the work at sign on time and maybe someone will pay attention.
Cabin Crew are being distanced even further from their employer.
A remote workforce has just been made more remote and more disengaged.
The stupidity in Cabin Services Continues.
The only good news lately is the demise of the "Badge Bandit" CSM.
Another goose Kharma caught up with.
Hopefully Kharma will catch up with a few more