Mr. Quite happy - that was my point indeed. No financial benefit to FR but positive customer staisfaction. That's a dodgy business case alright!
Re toilet charges - lets's be honest, MO'L would tell you he danced with the devil in the pale moonlight - if he thought it would garner any extra publicity. The more controversial the better. Who on God's earth uses an a/c toilet if they can avoid it? What is the average FR flight duration and the average number of seats/pax. Do the maths - if you allow 10 mins either side of take off/landing on a 1hr 30 sector that leaves 70 minutes for toilet trips say 3 loos or 210 minutes toilet time available per 160 pax. a generous 1 minute and 20 seconds each. Now bear in mind you have a single aisle and some cabin services it would be impossible for more than a handful of folk on any flight to actually get to the bog - I don't know that stats but on shorthaul I would guess that less than 10 people actually use the loo on any flight. This makes it look like 3 loos are excessive, for use by the privileged few! - not an O'Leary thing. So he wants to charge - fair do, except CAA say that loos are essential - so he can't. Tough.
It's been a non starter from the off but it fairly gets attention - well done MO'L.
Re the reclining seats - I agree. I'm no giant but at 6' I don't ever need to recline on most flights. I did fly EZY and was really P'eed off to find the fat midget in the row in front ( a bulkhead seat) pushed his seat right back. I have also had this behaviour on BA and other full service airlines and just don't understand why anyone actually needs to recline on a short flight. If you don't get the option - you can't. That said, I suspect the seat pitch on FR would present me with a problem. Again, there is a simple logic that you can't fault FR for. It costs more for the seats if they recline, seat pitch can be kept to a minimum if they don't - if folk want recilining seats, pay to go eslewhere - you pays your money and accepts what you get.
Last edited by Munnyspinner; 2nd June 2009 at 09:32.