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Old 25th May 2009, 00:30
  #42 (permalink)  
MartinCh
 
Join Date: Jul 2007
Location: UK, US, now more ɐıןɐɹʇsn∀
Age: 41
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Hi guys.

Where does one go to bring up full scale complaint about Ryanair's website error not allowing person to print boarding pass when having chosen to check online, but the screen where it should appear (and it does with my booking, but not hers).

This incurring 40 quid 'charges' that were and going to be (inbound) enforced although this issue brought up. This is obviously technical glitch, but any responsibility refused (how else, ground staff have no idea or don't deal with it).

Another problem besides whom to call (outside usual CAB), who to deal with within Ryanair? I remember no normal ways to complain, only some premium booking numbers.
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