The reply from AH727 may be very true but until the management join the 21st century there will be very poor future for IA.
Its all very well ordering and getting new a/c but unless they, for example
go to booking on line
introduce e tickets
smarten up all the staff
care for the customers who, after pay the wages
and fly when they say they are going to fly -
they will just continue where they left off in the mid eighties and that wasn't a very good experience even then!