I cant stress this enough
Having looked into this,all i can say is the 'admin' fee every month is outrageous,VAT fees also.Im sure these firms earn nice interest on monies hitting there account from BRK before they 'sort it all out' and then give monies to you.
Vague information all round really.Charge max for min service is the order of the day here.These guys are NOT experienced in dealing with pilots.Advice about what you can and cant claim for is non existent
I dont know for sure,but as iv said golden handshakes to BRK i think,for the increase in business