Brutus, thanks for the background info. As you say, it looks like QF have gone for the 'easy option' to solve the problem of notification and our procedures read accordingly.
I suspect that QF and JQ procedures may be aligned in this area and so I can understand why they denied access to the CEO if he already had a seat down the back. 'Operational reasons' does provide a bit of latitude but it doesn't mean come and go as you please.