Notwithstanding 'Highersights' observation that NLP, like Transactional Analysis before it I should add, lacks any substantiated evidence to support it, I stand guilty as charged in that I failed to offer any legitimate defence against the value of NLP in CRM. But nor did I say anything about having considered trying using NLP. I just researched the concept, discussed with someone who paid to become a 'Master Practitioner', considered its basic concepts in the light of existing thinking about communication .. and chose to decline the offer.
You might want to go looking for crm-developers, a yahoo group. I've tried many times to start collaborative projects. For example, is 'threat and error management' a useful concept or just old wine in new bottles. Let's test the concept. How about measuring the return on the CRM investment. I'll let you guess how much interest was shown.
Communication is a crucial aspect of safe teamwork. Culture is a messy concept but it, too, is worth exploring. Pprune is maybe not the place to explore these concepts.
But rather than give up just because you seem to want to see the negative in any exchange, make a proposal. Take positive action. You never know, it might actually achieve something.