RENUPP,
Are you really stating that the PMs remarks in any way is in the same class as the incidents that you quoted. You are a sad soul if you do. More likely someone who just likes to take a swipe at the PM because he is not the one of your choice. If you think that in Australia flight attendants do not take abuse from passengers that equal or in many cases exceed the case in point you are living in a world that does not exist any more. If every incident of this nature made it to PPRUNE ther would not be much of an opportunity to discuss anything else. The flight attendants of today just accept this type of traetment and move on.