I like it - I can see a new sport evolving - Not cage fighting but tube wrestling! The direct approach has worked in a variety of ways for Ryanair etc - THIS IS HOW IT IS, IF YOU DON'T LIKE IT - THEN **** OFF!
Problem is that the LEGAL ( i.e. governed by Statute etc. ) and CONTRACTUAL obligations get all muddled up. It seems prettyy clear from this thread that most CC and SLF can't actually distinguish between each.
Plain english, setting out the rules of engagement and spelling out the consequences is possibly the best way forward - its just that you might have expected that someone would have thought of that by now!