Penko: although it is not new, I'm just approaching to this new NLP way of communication and i found it pretty fashinating the way they are picturing informations in order to sound like you wolud be able to katch it! BUt Honestly I'm not really able to answer your question! Sorry partner, but you still got a friend in me!
Flipster: Thanks for your answer and yes i totally agree with you by saying pilots are super-focus precise machine highly specialized!?!?! 
(i'm one them, maybe a little less full of myself, but still trying to be as much precise as i can). And it's really difficult sometime to being able to swallow your pride and try to understand something new (expecially if it come from a psycological field where it is hard to find person with proper answer).
my general idea was really coming from a situation where the PM is doing more then one task and using different communication channel for different tasks... but I'll try on the other area (Safety/CRM....)
Thanks All
Buzz