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If passengers are polite
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30th Mar 2009, 23:23
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flapsforty
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Join Date: Feb 1998
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I easily manage to forget the obnoxious.
Yes it makes a difference if you are polite.
Yes, the next day at Starbucks we discuss the nice lady with the fluffy jumper, and the sweet guy with the child on 44H. We remember the kind words, the small gestures, the smiles.
When more than usual pax have thanked me for a pleasant flight during disembarkation, I always make a point of passing that on to the crew when we are on the crewbus. Because I know it will make a difference to them. WeŽll still have jetlag and hurty feet, but thereŽ ll also be the satisfaction of having managed to provide, against all ods often, a service that people enjoyed.
It means a lot to us.
We are people-people mr
Zipper
; and as
TightSlot
says, passengers like you are the reason we go work.
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