Most of that 25 seconds were spent in Abnormal Attitude law, with no Autotrim.
Who told you no auto trim ? The plane was in Alt law and most of these 20s were with forward stick. Why then the ths didn't show any sign of movement toward the -5 setting matching with the 2500ft 120 Kias level-off ?
The plane was trimmed out of pitch control range, and not by the pilots, how can you seriously claim it's the pilot's fault ?