Thanks maui,you have just verified that we are living in the 'Me' generation.
People today are so self absorbed that they fail to see or are not interested in what others have to put up with so that they can get what they want in life....
I would like to know how you would feel if your flight deck/work environment/office was that cold that you had to put a blanket around yourself to keep warm because you could not turn the heat up ?
Then we would see how many are disengaged as you put it in your office and how they responded to customers or anyone else you deal with?
Thanks
LL