Kendell, Flight West, Skywest and Hazelton system transition not going smoothly.
Hi folks
Discovered today after a call from the airport that the transition of the ex Ansett regionals has hit a major speed hump.
Agents on Galileo, Abbacus and Amadeus systems are unable to sell or ticket them at the moment, and are enduring an inevitable wait of over an hour trying to get through to overstressed hard working Res staff.
Short term fix if you are asked is give us a call on 1800 067207 during business hours or contact local Sabre connected Travel Dude. They are now hosted in Sabre and thankfully we are able to E Ticket - issue paper tickets - the works and email E ticket receipts and itineraries direct to the psgr.
About half Jetset agencies are Sabre as would be around 30% of non alligned and a smattering of the other major TA groups.
If anyone has an emergency in the interim, I can be contacted on 0419 323989 and can address the problem from here.
Our Agency is mostly International Corporate, but if we can plug a leak temporarily then we will. This is no fault of the regionals and we have to try and help.
Best all.
EWL