A Pain in the Rear
Flight FR9229 from LDN Gatwick to Girona on February 10th (today). A party of Spanish youths and their girls embarked but although their handluggage was the approved size, the o/head lockers were full and their backpacks wouldn't fit in.
The cabin staff very politely explained the backpacks would have to go in the hold at no extra cost and they would receive them back after landing.
15 minutes of arguments followed with the Spanish shouting loudly they didn't want to be delayed after landing and having to wait for their bags. Finally they gave in and the bags were put in the hold.
One wonders what the alternative would have been ? Leave the bags behind ? Frankly I'd rather have seen the bags removed - and their abusive owners also.
A bouquet to the FR cabin staff though who delt with the situation with tact and politeness.