Thanks for the replies and the PM's.
I have now contacted the local MP and have an appointment with him this Saturday! He is very interested to hear what I have to say. JPAC screwing up is quite a hot potato apparently.
In the meantime I shall continue to bang my head against a brick wall.
I hate to think of the injustice that is being pumped out by JPAC on a daily basis and the millions of wasted pounds on a system that is quite frankly fcuked when it comes to anything that doesn't fit the algorythm's that were obviously designed by a bunch of gormless IT plonkers / primary school kids.
Grrrrrrrrrrrrrrrrrrrrrrrr.
NGB