BEX you may well be right about some attitudes at LACC but just for the record (I'm still at LATCC) there are some important roles outside the operations room (software development etc).
These do not always require to be carried out on "shifts" and are thus done by those working 9 to 5 ish which is after all cheaper (No NOS for non-ops you know!) to NATS than shifts and spends less of the money so hard earned by you guys!
Good question though, and worth asking. I think that on occasion some admin staff would rather the "Operational" people went away, in the same way that passengers (SLC) b*gg*r up airline schedules etc
