Nonsense! If someone can take the time to advise the affected airline via Pprune, that should be enough. To suggest a passenger should be given the task of putting things right is absurd. Ryanair make the money by using the airport, they have a vested interest in getting some sort of order back.
I just don't know how people like this woman exist. Under a totalitarian regime perhaps, but in modern Europe? I know just how long she would have spoken to me like that. Measure the time in pico-seconds.