Old, not bold
Thanks for your support.
If BA stick to their guns, I will go to the small claims division and have no fear over the process, which evens the odds up in a David and Goliath encounter.
Top Bunk
Although you asked the question of another poster, let me answer you.
Despite the god like arrogance of some BA managers I have met, I do not yet believe that they can control the weather.
However, sudden fog did not descend on LHR yesterday evening (that I would accept as being a reasonable excuse) and the 1540 flight to Zurich did operate.
What BA did was to take a decision to cancel the 1900 Zurich flight to operate other flights, fair enough you may argue.
However, to cancel a flight several hours in advance and not to inform the (checked in) passenger whilst he may be able to make alternative arrangements, despite having their email and mobile telephone contact details on file is completely unacceptable - do you understand the concept of mitigating losses?
Had I hired an executive jet to take me to Zurich last night, then I would be thrown out of court for failing to mitigate the cost to BA, but I didn't and I will nail the company if they do not accept the financial impact that they caused. BTW, my track record is played 3, won 3. I don't like investing my time in court action, but in this instance the numbers mandate it.