Shining Example, apparently...
Join Date: Jul 2001
Location: Lone Star State
Age: 50
Posts: 288
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In fairness, I've found T5 to be a breath of fresh air compared to what went before it - T3/T4 bus transfers, lots of walking, queueing, ageing and swearing (to myself).
On reflection, it's a terminal that works very well IF you've been through it before, AND you know exactly where you need to go, AND you have time on your side. That's a lot of preconditions, which is darned unforunate.
Bottom line: I'd much rather transfer thru LHR T5 than make an inter-terminal run at Paris CDG. This is not a benchmark BAA should be proud of. Commendable start though - let's hope they build on that.