AEULAD
No, all ticketed together so KLM did have responsibility for onward connections. And their attitude!!! I hope they have to fork out serious compensation.
My equivalent outward flight was late coming in and NCL staff said not to worry as they were going to do a quick turnaround. That took them at least 45mins! Is that the quickest NCL can turn around those dinky little planes? Maybe all the staff should be sent abroad on a fact finding mission to learn how other countries can do it in 20mins.
And same old moan about only 2 out of 5 xray machines in use for long queues.
At least passport control has improved.
My thoughts now are ditching NCL totally for long haul and look at train to LHR and a direct flight. Just not prepared to risk KLM any more.