if so positions should always be filled with new people rather than O/T
Exactly, so employ more permanents not casuals. The quotas were put in place for good reason. This is not healthy for our workforce!
if you can't live without O/t you should get out of the industry
I cannot understand this issue of why people work OT (whether because they need to or want to, and I suspect it is probably the latter) that you have raised. It is pointless to my arguement. Whatever the reason is, I am glad that there are still alot of people that do.