From IntraCX - good luck!
CX is operating flights on Friday and Saturday to help passengers and crew left stranded by the closure of Suvarnabhumi International Airport in Bangkok. More flights may be mounted over the weekend if there is still a need.
The first flight left Hong Kong today (28 November) at 10:00 to pick up passengers from Utapao Airport near Pattaya, about a two-hour drive from Bangkok. The flight is being operated by a Boeing 777-300 aircraft.
Priority for the first flight back to Hong Kong which departs Utapao at 14:00 local time, will be given to the airline’s operating crew and staff, and holders of CX tickets from Bangkok to Hong Kong. There will be no additional charge for those holding valid CX tickets.
The flight will also accept non-CX ticketholders if space is available, though they will be required to pay for their ticket. The cost is HK$1,100, THB 5,000 or US$143 for the one-way journey. Due to the limited facilities at Utapao Airport, the payment can be made in cash only.
The second flight will operate on Saturday, 29 November. It leaves Hong Kong at 08:00 and departs Utapao at 12:00. The flight will also be operated by a Boeing 777-300 aircraft.
The hotlines in Thailand for passengers who wish to take the flights to Hong Kong are as follows:
• 02 2630623
• 02 2630644
• 02 2630664
Saturday’s flight will also accept those wishing to fly from Hong Kong to Thailand. Priority will be given to those holding valid CX tickets from Hong Kong to Bangkok, for whom there will be no charge. Those holding valid return tickets from Hong Kong to Bangkok on other airlines will be charged HK$1,100 while those with no ticket at all will need to pay the full fare for the journey. Passengers wanting to take the charter from Hong Kong can contact the special reservations hotline at 2747-6347.
CX continues to be in close liaison with the Hong Kong SAR Government and the Travel Industry Council of Hong Kong to offer assistance to those affected by the four-day closure of Suvarnabhumi International Airport.