PPRuNe Forums - View Single Post - Passengers insulting cabin crew. What do you do? here is a case
Old 13th Nov 2008, 14:19
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Abusing_the_sky
 
Join Date: Jul 2007
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Post of the year here folks!!!

Jumbo, how we wish not all, but the majority of pax to be like you, to see it's not that easy.

But i guess it all comes with the job, surely it's written somewhere in the contract, a clause along the lines of "at times, you will be treated like something one stepped in, you will be shout at, maybe pushed, perhaps you'll break a tooth... - DEAL WITH IT". I keep looking in my contract but no luck finding it so far
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