Dont be afraid
Well you shouldnt have to be afraid to elaborate, it's an interesting thing this no blame policy, if he did it and came forwards off his own bat, I presume this is in keeping with the no blame policy, did he do that, or was it immediatly obvious, or did he try and hide it ? if he came forwards then surely that excludes him from being sacked, sacked over the phone, is there no depths of human misery to which this industry will not stoop, I wouldnt treat my dog that way, even if he did rip the sofa.