As I read the article I was wondering what the risk matrix before the flight had shown. The company I fly for (IMHO) has a poor one. I know you cant cover all the "what ifs" but the only NTSB recommendations are that you have a method of assessing risk.
Any insight from HEMS in Europe and OZ as to what you use?
NTSB releases Trooper 2 tapes:
wjz.com - Video Library