I have never posted before, but just wanted to add my comments. I have flown Virgin a few times. The first time my family and I were on stand by out of New York (Newark maybe?) with British Airways. Unfortunately despite having however many flights per day into the UK, they wouldn't put us on any of them, but Virgin did...in Upper class...for free! I was sat next to some Aer Lingus stewardesses (they shared the check in desk at the airport I think) and they kept giving me all the freebies that the Virgin crew were giving them. It was great!
Last time I flew with them was the dreaded LGW-MCO-LGW route on my honeymoon. Outbound was great (champagne and sat in the cockpit for landing - bet you can't do that now) but inbound was awful, we had no overhead locker space due to the woman next to us taking up the whole thing, so we had to put our bags under the seat in front, and then we were the last row before the galley and the CC had stuffed loads of empty boxes or something behind our seats and they wouldn't recline, so we had a long night flight with no leg room and no seat recline! Just to top it off, one of the CC decided to lean over the back of my seat and chat to the woman next to me about the best place in New York to get a manicure!
When I got back I complained and got a free fruit basket, but in hindsight I probably should have said something at the time - I was young and shy then!
Anyway, I'm back on the dreaded LGW-MCO-LGW with Virgin next year with the kids to Disneyworld and I can't wait!