I just realized we now live in a "complain as much as you can society".
It's not just the
passengers, it's
everyone.
Unfortunately this is the sad truth; even Mr. ATS, who is one of the most laid back, happy person i know, complained about a Tesco's Finest piece of meat he bought and after he cooked it (and believe you me, this man can cook) and had a bite of it he discovered that you could actually make shoes out of it... So he took it back, and got his money back.
Which leads me to the point that it's not about the fact one complains, it's about
how is one complaining and grounds of ones' complaint.
But to keep it on the VS crew subject, i have never flown with VS but i know VS crew. One of the most delightful men i ever met left my company and went to VS and this guy provides an excellent service, trust me. And i am sure the vast majority of the crew are just like him: hard working, helpful, looking after hundreds of people at a time.
Now i know, and i said it before, there's bad eggs in every basket but who's fault is that? Is it the airline's, the recruiter's?
(note to self : when I grow up and start my own airline i shall change the age restriction to 25 or over but that's another issue on the agenda...)
Ever since flying was made available to all walks of life (yes, i am referring to that "special" category we call CHAVS ), flying hasn't been the same. It's sad but true.
People, in general, are never happy with what they have, it has to be more. When the "more" is not available for various
true reasons, people complain. And blame the uniform, the flag, the person representing the company - the crew. And this is when the "bad" reviews from "My wife and I" are written on a "comparison" site.
And then again there is always the suggestion: Don't like it? Don't fly it then. Ah, but that could be the only carrier that goes to
that destination or you realize, the price
is good.
I've learned a long time ago to just let complaints go over my head. As long as
I know i did my best, i am a little happy bunny and i have nothing to feel bad for.
Gosh it took me a while...
Rgds,
ATS
hat, coat, door