The story is a bit funny here for the following reasons
1- When a TRE fails somebody, he should report it ASAP to the
training department and crew sched.
2- Yes maybe the training manager was not available in his office,
but why was not he cotacted by phone, and if still this did not work
then the chief pilot should have been informed.
3- A TRE that does not know his company's training policy!!!! that really
does not sound right.
4- These pilots were informed that they failed their SIM, yet they were
still sched to fly normally.
As I said before, the story does not sound right.