Relax and instead of airing it here alone, write to the £200k CEO and tell him what you think, otherwise, how will he know?
Hi Andrew,
The chap was airing his views in a letter to the Journal this morning.
As it happens I agree with your comments, however the car parking can cause a problem if there is a delay, plane or luggage. I think if you are polite to airport staff, in general they tend to return their politeness. I have only used Ncl once this year, found airside could have been better, but on a whole not too bad.