BelArgUSA
When I am right I like to shout about it (doesn't really happen since I got married). I was RIGHT about the voice of your experience. Here's why:
It IS, in part, a language problem. They have flown together a few times but do not communicate well, partly due to the language, partly because of frustration that a suggestion is made, or frustration that a made suggestion is always an irritation. Both probably find each issue is similarly wearing; tiring even.
The beer debrief is an excellent suggestion, I didn't think of that.
The CRM refresher in the simulator even better, but sadly not practical or possible within the company concerned. Which is a great pity, as undoubtedly it would educate both parties greatly.
Thank you for your reply, much appreciated.
By the way you also proved right JBOZ in their statement above, so they can shout about that too. Then again maybe they're not married and don't need too
.