Tell me this question please.
Why do you fly SAA to Europe?
Okey, Munich is handy but cabin crew are terrible -most important safety but service also. Ticket prices are not cheap, food is sometime uneatable coming south/north, not so bad north/south. Terminal 1 LHR is revolting, admit better than T111.
So why did I fly?
Because on last four flights aircraft was almost empty so had 3/4 seats myself.
Keep up good work. My favourite private airline company is SAA. Please do not change one bit.
Must tell you though, pilots are top gun, think so too.