QUOTE
Thanks goodness they still have ATSAs to help out on the wings
Gawd help us when iFACTS arrives and the ATSAs are at the job centre!
UNQUOTE
From what I hear, if an ATSA hadn't been 'interfacing' with the system and done an amendment incorrectly, the system wouldn't have fallen over in the first place!
Well done everyone for keeping it safe and delays to a minimum in difficult circumstances.