PPRuNe Forums - View Single Post - 15 year allowed to fly, Turkish pilot fired
Old 26th Sep 2008, 23:11
  #90 (permalink)  
AMEandPPL
 
Join Date: Sep 2007
Location: Cheshire
Age: 78
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Red face professional "appearance" . . . . . . . . .

Got any tips on how to appear more professional?
Why try to "appear" to be more anything at all ? Why not just do the job as it's supposed to be done ? Punters will usually appreciate just that. Specifically, orderly boarding, punctual departure, full explanation of any delays, some information en route about progress, position, or what might be visible (very dependent on route, obviously), punctual arrival, and speedy orderly disembarkation, will keep 99% of passengers extremely happy, without even seeing you.

If you feel you have GOT to be seen to be appreciated ( are there any personal self-confidence / self-image issues here ? ) why not dash to the bottom of the steps or to the airbridge before the departing passengers, and shake each one's hand with a smile as they go ?

Finally, of course, interested visitors can always be received on the F/D once parked on the ground. I noted your remark about the awkward doors, but just ask them to wait in their seats a few extra minutes . . . . . . they'll still be off well before the hour it takes to get the luggage to the carousel ! ! !
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