I'm sorry - I seem (moth/flame) to be drawn back to this thread against better judgement: I think it was the venom in some of the earlier posts that surprised and depressed me. I know this is subjective, but it feels like the industry can't do anything right for some - If any of us make a profit, we're just ripping off the customer: Make a loss, and we're still doing the same. The only decent thing that we can do for some customers is to actually cease trading, apparently.