AFPPA Chief Exec details ?
Does anybody that has had dealings with the Pensions people happen to know of or know where I can get hold of the contact details of somebody in charge at that shambles of a Pensions Agency? I have already tried the Glasgow address, but may as well be sending my letters to the monkey house at the local zoo.
Without boring you all too much, for the past 10 months, I have been looking into buying extra years service for my pension as I joined when I was 23. As with all investments, you look at the costs, see what the benefits are and then make a decision. Or not if the AFPPA have anything to do with it.
For the past 10 months, I have been trying to find out exactly how much my pension would be worth when I claim it at my 16/38 point with & without these extra years. So far, it has been 10 months, 4 letters and 4 phone calls to JPAC to get them to answer this one simple question. The only response I get is that I can but 1 yr 299 days extra service at a cost of 2.5% of my salary (they won't / can't even confirm whether that is gross or net salary - I am assuming gross). Not a sniff of an explanation of what this will get me, and that is after my repeated calls to JPA asking them to answer my question, not getting some idiot to photocopy the letter they sent before.
As the payments are based around my date of birth, I need to make a decision soon. But I am now in the sandpit and doing my best not to get whacked by the locals on top of dealing with AFPPA's incompetence. It's time for letter number 5, but this time I want to send it to the head honcho; if they aren't able to tell me how much my pension will be worth, quite frankly, I'm not sure I want them looking after it.
Any contact details anybody might have gratefully received. Also, if anyone has experience of buying extra years serivce, whether they found it worth the cost etc, again gratefully received. PM me if you would prefer to pass info that way.