however my dim view of the AOA is supported by it's dismal track record
You're right, the AOA doesn't have the greatest track record (although they would argue that things would be even worse without them, and that might just be true).
We agree, and we've flogged that dead horse long enough. Now move past that point: what are YOU going to do about it? Sitting on the sidelines and complaining will make not ONE WHIT of difference: if you do that, you've already lost.
Joining, on the other hand, and getting a vote, voicing your concerns to the GC, returning surveys and generally making your voice heard and trying to IMPROVE the AOA (which, once again, is the ONLY organization CX will deal with), just MIGHT make a difference.
You make some good points: why not bring them up with our GC reps?
There is fresh blood in the GC and a new guy sitting in the president's chair. Please guys, give it some consideration... I think the AOA (in other words WE) are ready to turn over a new leaf.
MD
(gets off soapbox)