In an emergency you have to put passengers where there is room irrespective of the star rating.Intrigued why a Four Star hotel would have so many spare rooms anyway at this time of year - Probably got them very cheap in the circumstances
Despite it being peak UK holiday period, Tenerife is very quiet at the moment and the hotels, including very good ones like this are half empty. The reason....? In my opinion it is the lack of flight availability because the operatos, including Locos, have cut back far too much. Well over £300 return for flight only! Same applies to Alicante and the Costas at the moment. Jet2 are one of the culprits in being too defensive - they don't even fly to Tenerife from Blackpool for instance in the summer!