First they have a go at the Shannon boys because they had the audacity to request to work their rostered hours. Now, apparently, we have caused them lots of delays today. Well boo bloody hoo. What the Ryanscare management seem to ignore is that we are constantly giving them direct routes and more economic levels (never the level filed) to save them time and money on fuel. Well, as far I'm concerned, from now on they can whistle for it. What Michael and David and the rest of the middle management detritus have to come to terms with is that they are not the only airline we deal with, and they are certainly not the most important. It's a shame though because their pilots are actually quite switched on and are quite accomodating. But they're the guys that will suffer as this controller has taken the hump and it's back on route for the yellow harp. Well done Michael, I'm gonna cost you a fortune!