sticking to promises, thereby saving money substantially in the long-term by retaining satisfied crew willing to go the extra mile for a fair employer?
Treat me well and I'll work like a dog. Most crew I know think the same way.
Funny you say that, I got to jumpseat with one of their crews last week and the f/o just said exactly that. He sticks with the company because they never let him down and are a honest employer
