Pruner 60, welcome to the forum, congrats on your first post! Good luck with the PPL!
Spoilt with AL? Gwan outa that. I think its you who should get out and try a bit of diversity with your travel. I have travelled, with all the main carriers over the last couple of years and, I think I can make a fair accessment of AL and their services. But then again, the other carriers, have'nt got the potential AL have for warm customer service!
After all, if you do not have Customer Service, what makes any of the airlines different from each other?
Its now taken completely, for granted, the a/c is going to get there safely, on time and so what ? if I have evolved into expecting a bit more, even if I cannot get it! But thats only looking for perfection.
Ahh Aer Lingus is a GREAT AIRLINE - REALLY!
Good luck in the shake up. I hope ALL the EI staff get the "LUMP" You are looking for!!!