Focusing on LCY...
Thats a laugh
The crew and aircraft are based in EDI, with ops in Didsbury, and 'official' base at LCY. How the hell can the operation expect to be efficient and run generally speaking on-time, when for a start the comms between the 3 are non-existant... Can never get an answer from ops or the big-wigs at LCY when the sh*t goes down - sorry - thats normal, but come on...
The aircraft are constantly positioning from EDI to SEN for maint, thats if they are not tech already, or being worked on, on the ground... Its a complete and utter joke. EDI is like a parking lot for Avros.
The passengers are not stupid. They are regulars and know the score fine well. How come AF/Cityjet do not suffer the same problems (they do have tech issues but nothing on the scale of BACF).
BA just dont seem to care. They are building up a 'base' at LCY for other things, ie the proposed JFK route. Protecting the slots. Unless a new fleet of aircraft are introduced, NOTHING will change. Nothing has changed over the past 4 years - except the name...