MAN has had "Terminal under redevelopment" signs for as long as I can remember, going right back to Patio Court (when it became Ground Level Check In in 1990) or before. That's an old tactic but it's no excuse.
The one thing MA is good at is its
PR - sucking up to all political parties and getting Geoff's big fingers in many pies. One thing it's not good at is running a day to day operation, at least at a strategic level. Many of the operational managers are quite good but are hampered by the fools above.
Remember Iain Burns, who resigned from BA over the price rigging affair a couple of years ago? Where did he learn his craft? Why, MAPLC....
As I've said before, the solution to disinterested baggage etc. workers is to pay them a reasonable wage, then perhaps they'll see it as a career to be proud of rather than a fill-in till something better comes along.